Privacy Policy
This Privacy Policy explains how YORDAN DIMITROV ("we", "us", "our"), Simeonovsko Shose 110, 1700 Sofia, Bulgaria, collects, uses and protects personal data when you visit yordandimitrov.bg or place an order for Aureva Radiance Reserve.
1. Information We Collect
We may collect the following personal data: your full name and telephone number (provided when placing an order); your name, email address and message (provided via the contact form); technical data such as your IP address, browser type and pages visited, collected automatically via cookies and analytics tools.
2. How We Use Your Information
We use the data collected to: process and confirm your order by telephone; arrange delivery and payment on delivery; respond to enquiries submitted via the contact form; analyse site traffic to improve our website (analytics cookies, only with your consent); and comply with legal obligations.
3. Legal Basis for Processing (UK GDPR)
We rely on the following lawful bases under Article 6 UK GDPR: Contract - processing your order details is necessary to fulfil the contract for the sale of goods; Legitimate interests - improving our website and preventing fraud; Consent - analytics and marketing cookies are processed only where you have provided consent via our cookie banner.
4. Sharing of Information
We do not sell your personal data. We may share data with: delivery partners and courier services (name and address for delivery); payment processors used by our couriers (card payment on delivery only); analytics providers (Google Analytics - only with your consent); advertising platforms (Google Ads - only with your consent and subject to Consent Mode v2 restrictions).
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data. All data is transmitted over HTTPS. Access to order data is restricted to authorised personnel only.
6. Your Rights
Under UK GDPR you have the right to: access the personal data we hold about you; request correction of inaccurate data; request erasure of your data ("right to be forgotten"); object to or restrict processing; data portability; and lodge a complaint with the Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk or by calling 0303 123 1113.
7. International Data Transfers
Some of our service providers (including Google) may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the relevant authority.
8. Data Retention
Order data is retained for up to 7 years for legal and tax compliance. Contact form enquiries are retained for up to 2 years. Analytics data is subject to the retention settings of the analytics provider.
9. Children's Privacy
Our website and products are intended for adults aged 18 and over. We do not knowingly collect personal data from children under 18.
10. Third-Party Services
Our website may use: Google Analytics - to analyse site traffic (analytics cookies, consent required); Google Ads conversion tracking and remarketing - to measure advertising effectiveness (marketing cookies, consent required); Google Maps - an embedded map on our contact page (may set cookies from Google). These services are subject to Google's own Privacy Policy at policies.google.com/privacy.
11. Cookies
We use cookies to operate the site and, with your consent, to collect analytics and marketing data. See our Cookie Policy for full details.
12. Policy Updates
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website after a change constitutes acceptance of the updated policy.
13. Contact
To exercise your rights or raise a data protection query, contact us at: [email protected] ยท YORDAN DIMITROV, Simeonovsko Shose 110, 1700 Sofia, Bulgaria.